Contact us
Email support@nomadconnect.digital and a real person will get back to you. We aim to reply to every message within 48 hours. Safety reports are reviewed within 24 hours.
To help us fix things quickly, please include:
- What you were trying to do, and what happened instead.
- Your device and iOS version (for example, iPhone 15, iOS 26).
- The app version, shown in the app under Profile → Settings → Help & about.
- A screenshot, if you have one.
You can also email us straight from the app: Profile → Settings → Help & about → Report an issue. That pre-fills the details we need.
Safety concerns
If you or someone else is in immediate danger, contact your local emergency services first. When you're safe, report what happened so we can act on the account involved.
To report or block someone in the app, open their profile, the meetup, or the message, tap the menu, and choose Report or Block. Reporting someone also blocks them automatically. Reports are reviewed within 24 hours, and we remove content and accounts that break our Community Guidelines. You can also email support@nomadconnect.digital with the subject "Safety report".
Common questions
I can't sign in
First, make sure you have the latest version of Nomad Connect from the App Store. Sign in with Apple and Sign in with Google create your account automatically the first time you use them, so use the same method each time you come back. If it still doesn't work, email us with your device, iOS version and a description of what you see, and we'll sort it out.
How do I report or block someone?
Open the person's profile, the meetup, or the message, tap the menu, and choose Report or Block. Blocked people can't see you or contact you, and you won't see them. You can review or undo blocks under Profile → Settings → Blocked people.
How do I delete my account?
In the app, go to Profile → Settings → Account & data → Delete my account. Your account and personal data are removed as described in our Privacy Policy. If you can't get into the app, email support@nomadconnect.digital from the address on your account and we'll delete it for you.
How do I manage notifications?
Go to Profile → Settings → Notifications to choose which reminders and messages you receive. You can also switch notifications off entirely in your phone's Settings app.
How do I get a copy of my data, or ask a privacy question?
Email support@nomadconnect.digital. We may need to verify your identity before acting on a request. Full details are in our Privacy Policy.
Is Nomad Connect a dating app?
No. Nomad Connect is for friendship, coworking and community: small, in-person meetups with people who are in the same city at the same time. Romantic or sexual approaches aren't welcome, and you can report anyone who treats it that way. See our Community Guidelines.
Who can use Nomad Connect?
Nomad Connect is strictly for adults aged 18 and over. We ask for your date of birth when you join, and accounts belonging to anyone under 18 are removed.
Something in the app isn't working
Sorry about that. Please tell us what you tapped, what you expected to happen, and what happened instead, along with your device, iOS version and app version. A screenshot or screen recording helps a lot. Email support@nomadconnect.digital or use Report an issue in the app.
Policies
Nomad Connect is operated by Abraham Noelle-Olson, based in the United Kingdom. Postal address available on request via support@nomadconnect.digital.